Warranty Information

As the original purchaser of this product you are provided with a product warranty. In order to receive prompt customer service and support during the warranty period please ensure you keep your invoice as proof of purchase in a safe place. This Warranty applies to the original purchaser only and is not transferable. A repair or replacement during the warranty period does not renew or extend the original warranty period

 

If you have a problem with your product

Where the product is found to be defective due to manufacturing faults and you make a claim within the warranty period, Beaudesert Exhaust warrants that we will either replace the product or repair the product. Whilst it is in our utmost interest to help with all issues that arise, please note the following:

 

1) The warranty period:

Beaudesert Exhaust provides a warranty period of six years from the date of purchase for all stainless steel exhaust systems. Please note that in order to make a warranty claim, you must provide proof of purchase and evidence of the defect or damage.

 

2) The warranty DOES NOT cover: 

Please be aware of the following exclusions and limitations regarding Beaudesert Exhaust products:

  • Unauthorized modifications performed by companies or individuals other than Beaudesert Exhaust.
  • Damage caused by poor or incorrect fitment, misuse, neglect, exposure to abnormal corrosive conditions, or when no fault is found with the product.
  • Any losses or expenses incurred, including costs associated with installation, reinstallation, or repairs.
  • Abnormal use of the product.
  • Normal wear and tear.
  • Exclusion of mufflers and catalytic converters on aftermarket supercharged vehicles.
  • Costs incurred by you for any Diesel Particulate Filter (DPF) failures, including replacement or repair expenses.
  • Failure or corrosion of components due to prolonged use of mixed Ethanol or LPG fuel and oxidizing additives.

3) Additional information

  • This warranty provides additional benefits and does not affect any other rights and remedies you may have under the law. Our goods are subject to guarantees that cannot be excluded under the Australian Consumer Law. You have the right to receive a replacement or refund for a major failure and to be compensated for any other reasonably foreseeable loss or damage. Additionally, you are entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure is not considered a major failure.

If you encounter any problems with one of our products, please fill out the form below with as much detail as possible.

 

WARRANTY FORM