Terms & Conditions
Return Policy
Product fault
Beaudesert Exhaust will, at our discretion, provide a replacement component or refund the purchase price for products with inherent defects returned to us within 14 days of the invoice date subject to the following:
Incorrect order
In the event that an incorrect component or system has been purchased, Beaudesert Exhaust may, at our discretion, accept the return of the component or system and credit the purchase price excluding the actual shipping charge, (actual shipping charges may be different to the shipping paid on the original order as we cover any extra charges imposed by the shipper) and less a re-stocking fee of 10% applied at our discretion. The product must be in unused, undamaged and in original packaging.
Please note: Credits or refunds issued by Beaudesert Exhaust will NOT include the original freight charge. Refunded amounts will be less the actual freight cost to send the product to the purchaser. This reduction may be more than the amount charged at time of order as we cover any extra charges imposed by the shipper.By placing an order with Beaudesert Exhaust, you agree to abide by these Terms and Conditions.
If you change your mind on an item you may return it for an exchange or refund, providing that goods are returned within 14 days and also meet the below conditions.
The above change of mind policy does not impact your rights under the Australian Consumer Law and Regulations.
Return freight cost will be paid by yourself and returned to
Attn: Returns
Beaudesert Exhaust Pty Ltd
158 Enterprise Drive
Beaudesert, QLD 4285
Once the goods have been received and inspected you will be refunded for the item returned.
Please note a restocking fee applies to all returned orders and this fee will be taken off your refund total.
Incorrect or Faulty Items
We aim to provide exceptional customer satisfaction. If you have received incorrect or faulty item please contact us immediately so we are able to resolve the issue.
Phone: (07) 5541 2767
Email: [email protected]